Deco rug, 9x12 - WHOLESALE
Fedex tracking 281440545210
Shipping & Returns
Shipping & Returns
STANDARD DOMESTIC SHIPPING BY UPS GROUND
I ship my rugs by UPS Ground, with added insurance, within the USA. Please contact me to arrange international shipping, or to request a different shipping carrier.
After you place your order, I will deliver your rug to UPS for shipping within 2-3 business days.
Once UPS receives the package, the shipping time varies from approx. 1 to 5 business days, depending on your location.
LOCAL VIEWING & PICKUP
I'm happy to show you my rugs in person, by appointment. My location is in the Kemp Mill neighborhood of Silver Spring, Maryland 20902.
Whether you buy online or in-person, I always offer an option for free local pickup. That is, after you pay for the rug, you can pick up your rug from me in Silver Spring and take it home, without paying for shipping or other added fees.
Please get in touch to set up an appointment to see the rugs, or to pick rugs up locally after buying them online.
RETURNS
I want you to see the rugs in your home to make sure you like them. In case you don't like them for any reason, I offer an easy return policy.
The 'grace period' for returns depends on how you bought the rugs -
- If you ordered with shipping, without seeing the rug in person first, you get a 30 day return grace period. The 30 day grace period begins when the rug arrives at your address.
- If you picked up the rug from me locally, without shipping, you get a 7 day return grace period. The 7 day grace period begins when you pick up the rug.
You may ship the rug back to me, or drop it off locally by appointment. I will issue a refund for the purchase price, provided that I receive the returned rug within the grace period explained above.
All shipping fees are non-refundable.
I will expect to receive the returned rug in the same condition that I sent it to you. Please make sure that the rug is dry, not damp or wet. Please do not apply any adhesive tape to the front or back of the rug. I will assess any damage on a case-by-case basis, and subtract the value of the damage from your refund.
Questions? Please get in touch.